Last Updated: February 3, 2026
No Refund Policy
Ramirah provides digital marketing, web development, and professional services on a subscription and project basis. Due to the nature of our services, all payments are final and non-refundable.
Why We Don’t Offer Refunds
Our services involve:
- Immediate access to professional expertise and resources
- Custom work that begins upon subscription or project initiation
- Digital deliverables that cannot be “returned”
- Ongoing operational costs for team members and tools
Once you subscribe to a plan or make a payment, our team immediately allocates resources to deliver your services.
Subscription Cancellations
While we do not offer refunds, you have full control over your subscription:
- Cancel Anytime: You may cancel your subscription at any time through your account dashboard
- Access Until Period End: You will retain full access to your subscribed services until the end of your current billing period
- No Further Charges: Once canceled, you will not be charged for subsequent billing periods
- No Partial Refunds: Canceling mid-cycle does not entitle you to a refund for the unused portion of the month
Service Dissatisfaction
If you are unsatisfied with our services, we encourage you to:
- Contact Us First: Reach out to discuss your concerns before canceling
- Request Plan Adjustment: We may be able to modify your service plan to better meet your needs
- Cancel if Needed: If we cannot resolve the issue, you may cancel without penalty for future billing periods
Exceptions
Refunds may only be issued in the following exceptional circumstances:
- Billing Errors: If we incorrectly charge your account, we will refund the erroneous charge
- Technical Failure: If we are unable to deliver any services due to a complete technical failure on our end for an extended period
- Legal Requirements: Where required by applicable consumer protection laws
To request a refund under these exceptional circumstances, contact us within 7 days of the charge with documentation of the issue.
Chargebacks
Initiating a chargeback or payment dispute without first contacting us to resolve the issue may result in:
- Immediate suspension of services
- Termination of your account
- Legal action to recover costs and fees
We strongly encourage you to contact us directly to resolve any billing concerns.
Contact Us
If you have questions about this Refund Policy or wish to discuss your subscription:
Email: info@ramirah.com
Address: Edinburgh Gate, Harlow CM20 2JG, United Kingdom